Start a return
To process an exchange/ return/ refund, please enter your order and phone number.
Before you begin
Please review a few quick notes.
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Custom size items are non-returnable unless there is a defect.
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Items must be unused, unwashed, and in original condition.
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Return requests must be made within 14 days of delivery.
Which items are you returning?
Request received
Our team will review your request and email you the next steps.
We could not find an order matching those details. Please check the order number and phone number and try again.
Please enter both your order number and phone number.
This order is outside our return window, so it can no longer be returned online. Please contact us if you think this is a mistake.
This order hasn't shipped yet, so there is nothing to return. Please contact us if you'd like to cancel or change it.
A return for this order is already in progress or complete. Please contact us if you need an update on it.
Choose a quantity of at least one for the items you're returning.
Too many attempts. Please wait a few minutes and try again.
Some of the selected items are no longer returnable. Please start again.
We couldn't submit this return. It may already have been requested — please contact us.
Returns are temporarily unavailable. Please try again later or contact us.
Something went wrong. Please try again.That size isn't available to exchange for. Please choose another size and try again.
This item can't be exchanged for another size. You can still return it, or contact us.
This item has no custom measurements to alter. You can still return it.
You've already asked us to alter this item. Please contact us if you need to change that request.
Those measurements match your original order. Change at least one before submitting.
Some of those measurements couldn't be accepted. Please check them and try again.That file couldn't be added. Please try a different photo.
Photos need to be JPG, PNG, WEBP or HEIC. Please choose another file.
That photo is too large. Please choose one under 10MB.
You can add up to 5 photos per item. The extra ones weren't added.
We couldn't upload that photo. Please check your connection and try again.
We couldn't attach your photos. Please try again in a moment.
We couldn't save your photos. Please try again in a moment.
Please add at least one photo of each item you're sending back.
We couldn't accept that photo or video link. Please re-add them and try again.Up to [count] available to return
Order [name]
SKU [sku]
Request received
Thanks — we've received your request and will email you the next steps.
Return requested
Thanks — we've received your return request and will email you the next steps.
Exchange requested
Thanks — we've received your exchange request. We'll confirm the new size is reserved and email you how to send the original back.
Alteration requested
Thanks — we've received your alteration request. Our atelier will review the measurements and email you the next steps.
Reference: [reference]
Ordered: [value]
Alteration reference: [reference]. We'll email you where to send the garment.
Optional. Up to [count] photos of the item.
Please add at least one photo — up to [count].
Uploading…
Added